West Hoe Surgery

West Hoe Surgery

2 Pier Street, Plymouth, Devon, PL1 3BS

Current time is 06:48 - Sorry, we're closed

NHS

Telephone: 01752 660105

westhoe.surgery@nhs.net

The GPs are working differently to avoid unnecessary visits to the surgery. GP’s are triaging patients first by telephone, if a face to face is needed the GP will arrange.

We also offer routine telephone/video consultations in the evening and at weekends  via PushDoctor.

You can get in touch using an Online Consultation (eConsult) and you will be contacted by the surgery within 2 working days of submitting your request. If you need a sick note please request one via eConsult or email/writing to the practice with full information.   

Stay safe.  

Appointment Reminder System

We now have an automated text message and voice message reminder system. You will receive an automated reminder approximately 24 hours before your appointment.
If you wish to cancel the appointment you can reply to the text or voice message to cancel. If you send a text to cancel the cost of the text message will be your network’s standard message charge.

Please check with Reception that we have your correct home telephone number and mobile number.

We will also be using this system to invite patients in for their annual health reviews and flu vaccines.

Last year we lost 111 hours of valuable clinical appointment time because patients did not attend and they did not cancel their appointments. This system helps to remind patients of their appointment and provide a quick and easy way to cancel appointments.

By using the system to invite patients to reviews and to have their flu vaccines means that we can help to save the environment and costs by using less paper, ink, stamps and fuel.

If you wish to opt out of the automated reminder system please contact Reception.