Welcome to West Hoe Surgery We offer routine telephone/video consultations in the evening and at weekends via PushDoctor. You can get in touch using an Online Consultation and you will be contacted by the surgery within 2 working days of submitting your request. If you need a sick note please request one via the Online Consultation tab with full information.
From April 2015 it is a contractual requirement that each of our patients has a named GP who is accountable for overseeing the care we provide for them. West Hoe Surgery has always registered our patients with a named GP and so all of our patients are already in the situation that they have an accountable GP. If you are unsure of who you are registered with please just ask at reception and the team will quickly be able to tell you. You are of course able to see whichever GP you choose to, your named GP will be the person who has over responsibility for your care.
As part of the contract change for 2014-15, all patients aged 75 and over will have a named GP who will be responsible for the care and support that our surgery provides to them. We hope this will provide and continue to promote, the continuity of care for our patients who are over 75 years.
What does it mean for our patients aged 75 and over?
As one of our patients in this age group, you will be given a named GP. Your named GP will ensure that you receive the best possible level of care and support from our Surgery and will work with other relevant healthcare professionals, who are involved in your care, to ensure that your care meets your individual needs.
Our plan will be to assign you to the GP you are registered with, however if you prefer to see a different GP and feel you would rather they were your named GP then please let us know.
Your named GP will have overall responsibility for your care and support, however you are still able to see any other GPat the surgery and you can be confident that all our GPs and clinical staff will have access to your up to date medical records and so will be fully updated on your needs.