West Hoe Surgery

2 Pier Street, Plymouth, Devon PL1 3BS

Telephone: 01752 660105

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Welcome to West Hoe Surgery We offer routine telephone/video consultations in the evening and at weekends via PushDoctor. You can get in touch using an Online Consultation and you will be contacted by the surgery within 2 working days of submitting your request. If you need a sick note please request one via the Online Consultation tab with full information.     

Devon HOPE

The HOPE (Help Overcoming Problems Effectively) Programme supports individuals to consider “what is important to me?” and to build the confidence and resilience to better manage their condition(s), symptoms and challenging experiences that may arise. HOPE was developed by the University of Coventry and is an evidence-based, accredited programme.

The programme is very much person-centred, encouraging you to focus on you as an individual, not as your long-term condition. You are important, and you matter too. HOPE aims to boost your self-confidence and resilience, to help you cope better emotionally, psychologically and practically. Although people who have completed the programme have commented that it is therapeutic, we must emphasise that it is not therapy. If you need more specialist support, please speak to your GP.

We aim to bring groups of people together that are going through something similar. Shared experiences enable people to connect, empathise, and offer peer support to one another. Often groups start as strangers and leave as friends!

Attending the HOPE Programme will support you to:

  • Feel more able to support and share your experiences with others to help you feel less isolated.
  • Feel reassured and able to recognise your own potential and enhance your happiness and quality of life.
  • Feel more confident in dealing with emotional issues such as: anxiety, anger, depression and uncertainty.
  • Increase your ability to handle stressful situations.
  • Discover how to use relaxation techniques to refresh your mind and body.
  • Learn how to make plans and achieve goals that can help you make changes for the better.
  • Use the skills from the course to improve and self-manage your life.

The course is free to attend and takes place at various times and locations across Devon, as well as online (via Microsoft Teams). A typical course is 6 weekly sessions, that lasts for 2 hours and 30 minutes. These are run by trained HOPE facilitators, which include health and social care professionals, as well as volunteers who have been through the programme themselves and have lived experience. Once you have completed the course you may wish to become a volunteer facilitator yourself.

We aim to have between 6 – 12 people on each course to ensure everyone’s contribution, and feeling more of a group. Time on the course will be spent in discussions, fun group activities and sharing information. There will also be some suggestions and ideas to try between each session.

On each course you will find:

  • A warm, friendly atmosphere
  • Support when you need it
  • General small group discussions on topics such as:
    • Managing fatigue
    • Getting more active
    • Feeling good
    • Goal setting
    • Gratitude Diary
    • Managing stress
    • Communication

Please see link below for further information HOPE Participant Leaflet 2023

Opening Times

  • Monday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Wednesday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Thursday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Friday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Saturday
  • Sunday
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