To request a repeat prescription, please follow the guidelines below and choose the right option for you.

Please allow 72 hours (three working days), excluding bank holidays, for your prescription request to be processed.  We do not accept repeat prescription requests over the phone or by email.

Click the button below to order your prescriptions or for any medication queries.Prescriptionrequestaccurx

Alternatively choose one of the following methods:


West Hoe Surgery would like to invite you to use The NHS App. Click here for guidance:

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.

Your Local Pharmacy
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

In Person

You can order in person by returning the right-hand half of a previous prescription for the required medications

Alternatively,  you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.

By Post

You can post your prescription slip or written request to us at the Practice. Please be aware, this method of request may cause a delay in getting your medication.

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least seven days if requesting your medication by post.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

When going abroad you can take your NHS medications with you.

Please visit the NHS website for the latest Prescription Charges