West Hoe Surgery

2 Pier Street, Plymouth, Devon, PL1 3BS

Telephone: 01752 660105


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Please continue to wear a facial covering within the surgery. All patients with a Cough, Fever or any other respiratory symptoms please inform reception on arrival to the surgery. 

We also offer routine telephone/video consultations in the evening and at weekends  via PushDoctor.

You can get in touch using an Online Consultation (eConsult) and you will be contacted by the surgery within 2 working days of submitting your request. If you need a sick note please request one via eConsult or email/writing to the practice with full information.   

Stay safe.  

Minor Eye Care Service (MECS)

Minor Eye Care Service (MECS)

The service provides urgent eye assessments for patients complaining of recent minor eye conditions.

What conditions may be seen by MECS ?

  • Red eye or eyelids with no reduced vision
  • Dry or gritty, or itchy and uncomfortable eyes. Patients should have tried a “DRY EYE” drop (available from most opticians or pharmacies) for a minimum of two weeks with no improvement before presenting for a MECS appointment.
  • Ingrowing eyelashes– if recurrent problem then referral may be required and not a MECS appointment. Please speak to your own optician for advice BEFORE booking a MECS appointment
  • Mild eye pain (on a scale of 1-5): 1-3 improving with painkillers
  • Irritation and inflammation of the eye
  • Superficial Foreign body in the eye
  • Significant recent sticky discharge from the eye or watery eye
  • Recent flashes or floaters less than 3 months with no loss of vision and / or no obstruction across vision
  • Recent loss or distortion of vision more than 48 hours and less than 3 months with no pain

Please go to the following link: Minor Eye Care Service – Plymouth Hospitals

Opening Times

  • Monday
    08:30 until 13:00
    14:00 until 18:00
  • Tuesday
    08:30 until 13:00
    14:00 until 18:00
  • Wednesday
    08:30 until 13:00
    14:00 until 18:00
  • Thursday
    08:30 until 13:00
    14:00 until 18:00
  • Friday
    08:30 until 13:00
    14:00 until 18:00
  • Saturday
  • Sunday
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